I had no idea there were surplus funds owed to me until Brenda from Guardian Surplus Solutions reached out. She was incredibly kind, easy to talk to, and kept me informed every step of the way. Brenda handled all the hard work with the county and made the whole process simple and stress-free for me. I was honestly so happy and surprised when I received my check in the mail. That money would have never been returned to me without her help. I’m truly grateful for Brenda’s hard work and would highly recommend her to anyone.
I had gotten several letters over time about possible surplus funds and didn’t trust any of them. Most went straight in the trash. The one from Brenda caught my attention because it didn’t feel like the others. It felt straightforward and honest, so I decided to look into it. After speaking with Brenda, I understood why her letter stood out. She explained everything clearly, answered my questions without rushing me, and kept things moving without pressure. I never felt confused about what was happening or what was needed from me. Seeing the check in the mail made it real. I’m thankful I gave Brenda a chance because she followed through and handled it the right way.
I didn’t really know what surplus funds were and didn’t go looking for them. I got Brenda’s information and almost didn’t respond. I’m glad I did.
The process wasn’t complicated, but it also wasn’t something I wanted to deal with on my own. Brenda stayed on top of it and kept things moving without blowing up my phone or making it feel like a sales pitch. That mattered to me.
By the time it was wrapped up, I understood this wasn’t something I would have figured out on my own. Brenda took care of it without any drama.