I had no idea there were surplus funds owed to me until Brenda from Guardian Surplus Solutions reached out. She was incredibly kind, easy to talk to, and kept me informed every step of the way. Brenda handled all the hard work with the county and made the whole process simple and stress-free for me. I was honestly so happy and surprised when I received my check in the mail. That money would have never been returned to me without her help. I’m truly grateful for Brenda’s hard work and would highly recommend her to anyone.
I had gotten several letters over time about possible surplus funds and didn’t trust any of them. Most went straight in the trash. The one from Brenda caught my attention because it didn’t feel like the others. It felt straightforward and honest, so I decided to look into it. After speaking with Brenda, I understood why her letter stood out. She explained everything clearly, answered my questions without rushing me, and kept things moving without pressure. I never felt confused about what was happening or what was needed from me. Seeing the check in the mail made it real. I’m thankful I gave Brenda a chance because she followed through and handled it the right way.
I didn’t really know what surplus funds were and didn’t go looking for them. I got Brenda’s information and almost didn’t respond. I’m glad I did.
The process wasn’t complicated, but it also wasn’t something I wanted to deal with on my own. Brenda stayed on top of it and kept things moving without blowing up my phone or making it feel like a sales pitch. That mattered to me.
By the time it was wrapped up, I understood this wasn’t something I would have figured out on my own. Brenda took care of it without any drama.
⭐⭐⭐⭐⭐ Exceptional Service from Guardian Surplus Solutions and Brenda!
I cannot say enough wonderful things about Guardian Surplus Solutions and its owner, Brenda. If you are looking for a company that genuinely cares about its clients and will go above and beyond to achieve results, look no further.
After the passing of my mother, Candy Thompson, I learned that there were surplus property tax funds available from her estate. The process of recovering these funds seemed overwhelming and complicated, especially while dealing with the emotional challenges that come with settling a loved one's affairs. Fortunately, I was referred to Brenda at Guardian Surplus Solutions, and that referral turned out to be one of the best decisions I could have made.
From our very first conversation, Brenda treated me with compassion, professionalism, and respect. She took the time to explain every step of the process in a way that was easy to understand and immediately put my mind at ease. What impressed me most was her dedication and determination. She did not simply process paperwork—she actively worked to ensure that my rights as an heir were protected and that every available avenue was pursued to recover the funds owed to my mother's estate.
Brenda went far beyond what I expected from a surplus recovery company. She assisted me in establishing my status as an heir, helped navigate the legal requirements involved in the claim, and coordinated professional legal representation when necessary. Throughout the entire process, she remained accessible, responsive, and committed to achieving the best possible outcome.
Thanks to Brenda's hard work and expertise, I successfully recovered approximately $14,000 that was rightfully owed to my late mother's estate. Her knowledge of the system, attention to detail, and relentless follow-through made what could have been a frustrating experience remarkably smooth and successful.
Brenda's customer service skills are truly outstanding. She treats clients like people, not case numbers. She listens, communicates clearly, and follows through on her commitments. Her honesty, integrity, and professionalism were evident throughout every stage of my case.
I am deeply grateful for everything Brenda and Guardian Surplus Solutions did for my family. Recovering these funds has made a meaningful difference, and I know it would not have happened without her dedication and expertise.
If you have unclaimed surplus funds, property tax overages, or estate-related surplus proceeds that need to be recovered, I wholeheartedly recommend Guardian Surplus Solutions. Brenda is knowledgeable, trustworthy, hardworking, and genuinely committed to helping her clients succeed.
Thank you, Brenda, for your outstanding work, your compassion, and your unwavering commitment to helping families recover money that rightfully belongs to them. You have earned every one of these five stars and my highest recommendation.